Privacy Policy

Proxima Edge AI and Tech Consulting LLC is a Georgia consultancy that builds and operates websites, AI phone receptionists, and related systems for small businesses. Our address is 11022 Southwood Dr, Hampton, GA 30228. You can reach us at brandon@proxima-edge.com.

This policy covers this website and the services we run for our clients. It is written in plain English on purpose.

We do not sell your personal information. We do not rent, trade, or share it with third parties for their own marketing, and we never will.

We share information only with the service providers we use to deliver the work — hosting, telephony, email and messaging providers — and only to the extent they need it to do their part. They are not permitted to use it for anything else.

On this website. If you fill out a form or book a call, we collect what you give us — typically your name, email address, phone number, and whatever you tell us about your business. Our host records ordinary technical information such as browser type and general region, which we use to keep the site running and secure.

From our clients. When you become a client, we hold what we need to run your services: business details, account access we have been granted, and contact information for you and the people you tell us to work with.

From calls to a client's business. Where we operate an AI phone receptionist for a client, calls to that business may be answered by the assistant, recorded, and transcribed. The caller's name, callback number, and the reason for the call are passed to the business so it can respond. That information belongs to the client whose phone was called, and each client's own privacy policy governs it.

If you are a Proxima Edge client using our phone service, we send you text message notifications about calls to your own business.

How you opt in. You sign a service agreement with us, give us a mobile number during setup, and ask to be notified by text when a caller needs you to get back to them. We do not text anyone who has not asked us to.

What we send. Service notifications only — the caller's name, their callback number, and what they need. Message frequency depends on how many calls your business receives, and is typically between zero and ten messages a day. Message and data rates may apply. We do not send marketing or promotional texts, and we do not text your customers.

How to stop. Reply STOP to any message and we will stop texting you. Reply HELP for assistance, or contact us at brandon@proxima-edge.com. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All of the categories described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for any purpose.

We keep client records for as long as we are working together and for a reasonable period after, so we can answer questions and meet our obligations. Call recordings and transcripts are kept on a limited retention schedule and then deleted automatically.

You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Email brandon@proxima-edge.com and we will take care of it. If you are a client, everything we hold for your business is yours and we hand it over when you ask.

If we change this policy we will update the date at the top. Material changes affecting clients are communicated directly, not just posted here.